Delivery Information
Processing Times
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation once your order has been dispatched.
Shipping Times
Delivery times vary depending on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Please note that unexpected delays (e.g., customs, weather, courier issues) may affect delivery times.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on orders over [insert your threshold].
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become active.
Incorrect Address / Delivery Issues
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.
If a package is returned to us due to an incorrect address, additional shipping charges may apply.
Customs & Import Fees (International Orders)
International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at joezurica@yahoo.com within 7 days of delivery. We will work with the carrier to resolve the issue as quickly as possible.
Questions?
If you have any questions about your delivery, email us at joezurica@yahoo.com and our team will be happy to help.
